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1 George St, Banbury OX16 5BH, UK – 01295 669065
I purchased my bike from these guys back in May and they were really helpful and friendly. They were also very good with their knowledge and helping me choose the right bike. I purchased an electric bike and I love it as it enables me to cycle any route without having to worry about climbing hills.
Not often I put pen too paper but the sales team and mechanics need some recognition for there outstanding service. My Whyte Montpellier was bought from new in 2014 unfortunately through no fault of there’s it’s been plagued with many faults, from rear cassettes failing, rear free hub bearing breaking ,gear selector failing including cables, then the whole chassis failed which needed replacing, all of this was in the first 12months of ownership. Recently after having a service, which is on an annual basis my braking system failed, which in turn meant my front brake system had to be shipped back to sram. Unfortunately sram can’t supply parts too late August which meant my summer bike was now out of action for the season. I received a call today to say my bike is ready for collection, my Montpellier has been fitted with a temporary part allowing me to enjoy summer season riding. I can’t tell you how they’ve made my day, restoring my faith in good human nature, Making me an extremely happy cyclist.
Marley Way, Southam Rd, Banbury OX16 2RL, UK – 01295 271336
I needed a tyre urgently on a Sunday. I took it there and they didn’t have my size in stock. The mechanic directed me to kwik fit and told me that if they gave me a long wait time, just to buy the tyre there and bring it back and he would fit it. I did just that: he fitted it in 10 minutes and didn’t even want to charge me. Amazing service.
Young man from north east Dan I think was very helpful, great customer service. I will be using Halfords more in future .
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